The Maryam Ko Batayn (1000) initiative is a modern citizen support and grievance redressal program introduced by the Government of Punjab under the leadership of Chief Minister Maryam Nawaz. The platform is designed to provide quick, transparent, and completely free access to public welfare and emergency assistance services through a secure digital system.
This innovative program directly links citizens with district administrations and government departments, enabling faster response times, better accountability, and improved public service delivery across Punjab. Through a centralized complaint and relief management system, citizens can easily report issues, request assistance, and track the status of their applications in real time.
The initiative utilizes advanced technology to ensure smooth communication between the public and government authorities while maintaining transparency and efficiency in service delivery.
Key Features of Maryam Ko Batayn (1000)
- Centralized complaint registration and relief management system
- Free helpline service through short code 1000
- 24/7 support for emergency and welfare-related assistance
- Multiple access channels including mobile app, web portal, and phone calls
- Real-time complaint tracking and status updates
- Automatic assignment of cases to relevant officers and departments
- Secure CNIC verification through official government databases
- Photo and video verification for service transparency
- Monitored service timelines for faster response and resolution
- Direct coordination with district administrations throughout Punjab
- Province-wide accessibility across all districts of Punjab
Services Offered Through the Program
- Ration and food support
- Medical assistance including medicines, hospital facilitation, dialysis, cancer treatment, and cardiology services
- Financial aid for eligible applicants
- Assistive devices for persons with disabilities such as wheelchairs and hearing aids
- Distribution of essential items including blankets and warm clothing
- Marriage grants through Bait-ul-Maal assistance programs